Solution Number:
6038
Name:
Backup: Aborting a User
Description:
The error, "Waiting for all transactions and indexing to complete." indicates that Backup is trying to run, but waiting for Users who have open windows to save their work. While this error is displayed Users who open a new window are blocked from loading data and get a blank window.
The Solution provides instructions for Aborting a Use that is preventing Backup from running. (6038)
Status:
Picture:
Solution:
If Backup is prevented from running because Users are Signed In and have open windows, an error window appears on Big Business Server, saying:
"Waiting for all transactions and indexing to complete."
You may want to Abort the User that is preventing Backup from running.
To Abort a User:
1. On the Server Process Window, click on the Name of the User
2. From the Process menu, choose Abort
The User will be disconnected and their work in progress discarded.
Once all Users that are preventing Backup from running are Aborted, the error dialog will disappear and Backup will run. Last Backup Date will be updated as soon as the backup is complete.
Related:
(Prev) Backup: Preferences: Restore
(Next) Backup: Restoring a Backup
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