This page provides detailed information about the policies we aim to fulfill. As a matter of practice we may exceed these aims to ensure your satisfaction.
We offer downloadable software, online documentation, and person-to-person service via phone and email. Unless requested we no longer provide hard copies such as CD's, DVD's, printed materials, or printed invoice.
To purchase our products, please contact us via phone or email. We accept Visa, Mastercard, and American Express. We do not offer online purchasing. Our products are also available from resellers and qualified consultants.
We offer an unconditional 30-day money-back guarantee on all purchases. We can accept returns for 90 days of unsuitable or unworkable product.
Big Business includes one year of Buyer's Protection, making a new major version a free Update for new purchases or a trade-up for Upgrades within the last year.