Q&A: What Do I Do If I'm SAD?


Q: I was recently recognized in my office as Most Computer Savvy. Now I'm SAD (System Administrator by Default). What should I do now that I'm SAD?

This Solution provides tips for the Big Business Server network administrator. (3497)






A: Buck up! The following tips will help you keep Big Business (Server) running smoothly.

• Call Technical Support at (925) 274-9568. Introduce yourself and your company. We're dying to know someone read this Solution and are interested in your setup, experiences, and recommendations. We're here to help you succeed with Big Business.

• Backup your Company data file; a copy of your file is all you need to restore Big Business. Mishaps are rare, but don't be lulled by reliability. Now that you're SAD, let's not go for unhappy. Have you heard about the time a Florida company, expecting a hurricane, sent us a backup of their data file? (true).

• Work to advance your budget. New systems (G3,P3), printers (HP4050), and network hardware (switches!), will pay for themselves in no time in speed and reliability.

• Learn how to perform a Recover By Tags on your data file. The fanatics use it weekly. We recommend every 10MB. Either way, it defrags and reindexes your data for better performance and much faster reporting.

• Now that you're SAD, you'll find misery loves company. Challenge those users who report problems to report errors verbatim. Ask for meaningful analysis. Keep notes. Four out of five problems occur when printing is involved (wild guess). Is your printing setup up to date?

• Scour this Solutions Database. Email the unanswered questions to support@bigbusiness.com. Email your feature requests to features@bigbusiness.com. Order the latest CD or download the latest version.

Don't worry. Be SAD.



Related:

  Chapter 47 Administration

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